Our vehicles are immaculately presented and clearly branded as security vehicles. The vehicles are highly visible, compliant and fully equipped with communication support such as mobile phones and radios and have dedicated direct contact numbers.
All vehicles operate on live time reporting, which translates into the monitoring of all our vehicles through tracking systems 24 hours a day 7 days a week. We are able to pin point exactly where a vehicle is, what their reaction time is to an incident and respond immediately if back up is required.
Sites are regularly audited and a full reporting log is completed on a daily basis for each shift. These logs are reviewed and collated and form part of a monthly report that is available for review at any time.
Our mobile patrol officers are uniformed, highly trained, licensed and fully vetted in accordance with BS7858 standards. Our mobile patrol teams conduct regular patrols and respond to any call within the defined territory within 15 minutes of receipt of the call.
The patrol covers internal and external inspections and is backed by our control room which is manned 24/7.
"Travelodge has partnered with MPW for over 15 years supporting our hotels with security requirements, in recent years as demands have changed within the hospitality industry we have also required differing levels of security support such as new build property, co-located building management and vacant property management.
MPW can be relied on at any time of the day and at short notice which makes them a unique and trusted provider in their industry and I would have no hesitation in recommending their services."
Mark Timmins Head of Outsourced Maintenance, Travelodge Hotels.
"MPW provided a quick and effective service when I needed to secure a contentious site on extremely short notice.
Within a matter of hours, Caroline and Michael had visited the site, ascertained potential points of entry and put together a security plan.
The process was seamless and they provided regular feedback and reporting of attempted trespass.
I would highly recommend MPW for vacant property protection."
Oliver Thompson Director, Thompson and Williams Property Consultants and Land Agents
“The service provided by MPW over the past 4 years has been invaluable, particularly during the pandemic period, where we have needed to call on them to support with the short notice closure and reopening of our premises. The security operatives provided are well trained and do a great job in dealing with some difficult situations. On the rare situations we have had to raise an issue the response from the Head Office support team has been immediate and always focused upon delivering a positive outcome for our operational teams.”
Jason, Head of Safety & Security
“MPW have provided support to our in-house security team at the UEA Student Union & have been a great help through troubled times! We have found the management team great to communicate with & very accommodating. The Door Supervisors have been well presented & courteous with a good understanding of care & customer service that we look for with our student members.
I would recommend MPW to anyone looking for confidence in a reliable & professional company.”
Chelie Lear, Union of UEA Students, Norwich University